We offer returns and exchanges. You must inform us within 14 days of receiving you item. All items must be in original packaging and unused with tags still attached. Please include your contact details and order number. We will contact you to let you know we have received your item back. We can then refund or exchange your item. It is advised that you send your items back recorded / tracked delivery.
Please note - we do not refund original delivery charge unless it’s due to a faulty item .
Returns address
7 montacute road
morden
surrey
SM4 6RJ
All items are usually dispatched within 1-2 days
Signed and tracked delivery via Royal Mail
1st class ( 1-2 working days )
2nd class ( 3-5 working days )
Free shipping to UK only on orders £50 and over
You can track your item here at
https://www.royalmail.com/track-your-item
We do not accept exchanges from our international customers. You would need to return for a refund and place a new order unfortunately.